GTC
GTC
TERMS AND CONDITIONS
ARTICLE 1 – SCOPE
The General Conditions of Sale apply, without restriction or reservation, to all sales concluded by INAYT-PARISLONDON ("the Seller") with non-professional buyers ("The Customers or the Customer"), wishing to acquire the products offered for sale by the Seller (“The Products”) on the website: https://inaytcollection.com
They specify in particular the conditions of ordering, payment, delivery and management of any returns of products ordered by customers.
The Products offered for sale on the website https://inaytcollection.com are as follows:
INCLUDING WOMEN'S READY-TO-WEAR:
- JACKETS / COATS;
- TOPS (TSHIRT/PULLOVER);
- SOCKS (SKIRT/TROUSERS);
- SETS;
- BAGS
The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website https://inaytcollection.com.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the website https://inaytc collection.com are not contractual and cannot engage the responsibility of the Seller.
The Customer is required to refer to the description of each Product in order to know its properties and essential characteristics.
Product offers are within the limits of available stocks, as specified when placing the order.
The Seller's contact details are as follows:
Name: INAYT PARIS LONDON
RCS registration: 883 473 654
Address: 7 rue des Marais 95270 Asnières sur Oise France
Customer Service: 07 85 91 86 01
Opening hours: Monday and Friday from 10:30 a.m. to 6 p.m.
The general conditions of sale (the "GTC") apply to any purchase of products or services made by a consumer, i.e. a natural person not acting for professional purposes, (the "Customer") ) on the site.
These General Conditions of Sale are accessible at any time on the website http://inayt collection will prevail, if necessary, over any other version or any contradictory document.
The Customer declares to have read the General Conditions of Sale and to have accepted them by ticking the box provided for this purpose before the implementation of the online ordering procedure as well as the general conditions of use of the website. https://inaytcollection.com
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date of placing the order.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
Subject to the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification and opposition to all of his personal data by writing, by mail and by justifying of his identity, at 7 rue des Marais 9520 Asnières sur Oise.
The products presented on the website https://inayt collection.com are offered for sale in the following territories: European Union.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility and sole responsibility of the Customer.
ARTICLE 2 – Orders
- a) Placing an order
It is up to the Customer to select on the website https://inayt collection.com the Products he wishes to order, according to the following terms
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered final after the seller has sent confirmation of acceptance of the order by e-mail to the buyer and after receipt by the latter of the full price.
It is the Customer's responsibility to verify the accuracy of the order and to immediately report any errors.
Any order placed on the website https://inayt collection.com constitutes the formation of a contract concluded at a distance between the Customer and the Seller. The Customer will be able to follow the progress of his order on the website https://inaytcollection.com _
Any order validation implies acceptance of the general conditions of sale.
The Seller is not intended to sell the Products on the website https://inayt collection.com to professionals, but only to consumers, for their personal needs.
The seller therefore has the right to refuse orders for the same product in large quantities and comprising more than "5 identical items".
- b) Availability of products
All product orders are subject to product availability. In this sense, in the event of supply difficulties or if the products are no longer in stock, we reserve the right to inform you of the possibility of ordering replacement products of the same or greater quality or value. If you do not wish to order these replacement products, we will refund any amount paid.
- c) Refusal to process an order
INAYT-PARISLONDON reserves the right to contact the customer and ask him for supporting documents (identity document, etc.) in the event of suspicion of fraud. Without response from the customer: the order will be canceled and the funds received for the said order refunded.
ARTICLE 3 – Rates
The products are supplied at the current prices listed on the website https://inayt collection.com , when the order is registered by the seller.
The prices take into account any reductions that should be granted by the seller on the website https://inayt collection.com .
These prices are firm and non-revisable during their period of validity, as indicated on the website https://inayt collection.com , the seller reserving the right, outside this period of validity, to modify the prices at any time. . They do not include processing, shipping, transport and delivery costs, which are invoiced in addition and calculated when the order is placed.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
ARTICLE 4 – Terms of payment:
The price is payable in cash, in full on the day the order is placed by the Customer, by means of secure payment, according to the following terms:
- by credit card (CB, Visa, MasterCard)
The Customer expressly acknowledges that the communication of his bank card number constitutes authorization to debit his account up to the amount of the items ordered.
No banking data is recorded on our site, its information is processed by the payment systems.
We do not store customer credit card data on our website.
In addition, the seller reserves the right, in the event of non-compliance with the payment conditions listed above, to suspend or cancel the delivery of orders in progress by the customer.
No additional costs, higher than the costs borne by the seller for the use of a means of payment, may be charged to the customer.
ARTICLE 5 – Deliveries
The Products ordered by the Customer will be delivered in mainland France including Corsica, the continental islands, the Overseas departments (including Mayotte), the Overseas Communities with special status and the Member States of the European Union.
Delivery will be made by Royal Mail to the address indicated by the Customer when ordering on the website https://inayt collection.com
The Royal Mail Postal Service offers its Customers the possibility of receiving the items ordered and directly at their home within 6 to 7 working days (30 maximum) via the Royal Mail Postal Service.
Fees vary by international zone
Delivery times may vary in the event of force majeure (bad weather, strikes, etc.).
The products ordered are delivered to the postal address indicated by the customer on the order form.
Products are delivered Monday to Friday, during office hours, excluding national holidays. Items are shipped in sealed bags An e-mail is sent to the Customer as soon as his order is delivered to the Postal Service. Delivery is considered completed when the package is made available to the customer at the address indicated on the order form.
Delivery is constituted by the transfer to the Customer of physical possession or control of the Product.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The seller undertakes to make its best efforts to deliver the products ordered by the customer within the deadlines specified above.
However, these deadlines are given for information only. However, if the products ordered have not been delivered within 15 days after the indicative delivery date, for any reason other than force majeure or the act of the customer, the sale may be canceled at the written request of the customer under the conditions provided for in articles L 138-2 and L 138-3 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or deduction.
Deliveries are made by an independent carrier, to the address given by the customer when ordering and which the carrier can easily access.
In the event of non-complaint of the parcel within the time limit (deposit with a merchant, post office, etc.) or in the event of an error in the delivery address indicated by the customer: INAYT reserves the right of the manufacturer to his client the reshipment of the package. (current postage rates)
The Customer is required to check the condition of the products delivered. He has a period of 7 days from delivery to formulate by registered mail with acknowledgment of receipt any reservations or complaints for non-conformity or apparent defect of the products delivered (for example damaged package already opened, etc.), with all the supporting documents (photos in particular). After this period and failing to comply with these formalities, the products will be deemed to be compliant and exempt from any apparent defect and no complaint can be validly accepted by the seller.
The seller will refund or replace as soon as possible and at his expense, the products delivered whose lack of conformity or visible or hidden defects have not been reported by the customer, under the conditions provided for in articles L 211-4 and following. of the Consumer Code and those provided for in the General Conditions of Sale (in particular).
ARTICLE 6 - TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the seller's products, to the benefit of the customer, will only be carried out after full payment of the price by the latter, regardless of the date of delivery of the said products.
Whatever the date of the transfer of ownership of the products, the transfer of the risks of loss and deterioration relating thereto will only take place when the customer takes physical possession of the products. The products therefore travel at the Seller's risk and peril (article L.138-4 of the Consumer Code).
ARTICLE 7 – EXCHANGE AND RETURN POLICY
- a) Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, at the end of exchange or refund, provided that the products are returned in their original packaging and in perfect condition within 14 days of notification to the seller of the customer's decision to withdraw.
Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing them to be resold in new condition, accompanied by the purchase invoice. Damaged, soiled or incomplete Products are not taken back.
In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product(s) purchased is refunded; the return costs remain the responsibility of the Customer. The refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.
For obvious reasons of hygiene: the accessories are neither taken back nor exchanged.
Items sold cannot be taken back or exchanged.
To exercise your right of withdrawal, please inform INAYT of your decision by an unequivocal written statement.
The withdrawal period is respected if you send your letter informing us of your decision to exercise your right of withdrawal before the expiry of this withdrawal period.
PLEASE NOTE: The return period is 14 days from receipt of your package. If applicable, the return will be refused and returned to the sender.
ARTICLE 8 - LIABILITY OF THE SELLER - WARRANTY
Products sold on the website https://inayt collection.com comply with the regulations in force in France and have performances compatible with non-professional uses. The products supplied by the seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions,
- the conformity guarantee, for products that are apparently defective, damaged or damaged or that do not correspond to the order,
- the legal guarantee against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and rendering them unfit for use, under the conditions and according to the methods defined in article 9 hereof Terms and conditions.
In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 7 days from the delivery of the Products or the existence of hidden defects within a maximum period of 7 days from their discovery.
Seller will refund, replace or have repaired parts under warranty
Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of receipts.
Reimbursements for non-compliant or executed products as soon as possible and at the latest within 30 days of the seller's finding of the lack of conformity or the hidden defect.
Reimbursement will be made by crediting the Customer's bank account.
The responsibility of the seller cannot be engaged in the following cases:
- non-compliance with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to verify,
- in the event of misuse, use for professional purposes, negligence or lack of maintenance of the customer's part, such as in the event of normal wear and tear of the product, accident or force majeure. The seller's warranty is, in any case, limited to the replacement or reimbursement of non-compliant products or affected by a defect.
ARTICLE 9 - LEGAL GUARANTEE OF CONFORMITY AND LEGAL GUARANTEE AGAINST HIDDEN DEFECTS
A) Consumer Information
Article L. 111-1, 4º of the Consumer Code provides that:
“Before the consumer is bound by a contract for the sale of goods or the supply of services, the trader shall communicate to the consumer, in a legible and comprehensible manner, the following information:
4º Information relating to the existence and terms of implementation of guarantees and other contractual conditions. The list and the precise content of this information are fixed by decree in Council of State”.
Article R. 111-1, c) of the Consumer Code provides that:
“For the application of 4º of Article L. 111-1, the professional communicates to the consumer the following information:
c) If applicable, the existence and terms of exercise of the legal guarantee of conformity mentioned in articles L. 211-4 to L. 211-13 of this code and that of defects of the chosen product sold in the conditions provided for in articles 1641 to 1648 and 2232 of the civil code as well as, where applicable, the commercial guarantee and after-sales service within the meaning respectively of articles L. 211-15 and L. 211-19 of this code” .
Article L. 133-3 of the Consumer Code provides that:
“The general conditions of sale applicable to consumer contracts mention:
1º According to the terms defined by the order of the Minister responsible for the economy, the existence, the conditions of implementation and the content of the legal guarantee of conformity and the guarantee relating to defects in the decision sold, due by seller ;
2º Where applicable, the existence of a commercial guarantee and after-sales service”.
All the products supplied by the seller benefit from the legal guarantee of conformity provided for in articles L. 211-4 to L. 211-14 of the consumer code or the guarantee against hidden defects in articles 1641 to 1649 of the civil code.
b) Implementation of the guarantee of conformity
Article L. 211-4 of the Consumer Code provides:
“The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.
It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged by the contract or has been carried out under its responsibility”.
Article L. 211-5 of the Consumer Code provides:
“To be in conformity with the contract, the good must:
1º Be of the expected use of a similar item and, where applicable: model;
— present the qualities that a buyer can legitimately expect from the public declarations made by the seller, the producer or his representative, in particular in advertising or labeling;
2º Or present the characteristics defined by a common agreement by the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted”.
Article L. 211-12 of the Consumer Code provides that:
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods”.
If you wish to implement the legal guarantee of non-conformity, you must contact the company whose brand and contact details are preprinted on the front.
When acting as a legal guarantee of conformity, the consumer:
— benefit from a period of two years from the delivery of the property to act;
— can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 211-9 of the Consumer Code;
— is issued to provide proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. This period is extended to twenty-four months from March 18, 2016, except for second-hand goods”.
c) Implementation of the warranty against hidden defects
Article 1641 of the Civil Code provides:
"The seller is bound by the guarantee on account of the hidden defects of the sale sold which have caused improper use for the destination to such an extent, or which diminishes this use, that the buyer would not have acquired it, or would not have given only a lesser price, if he had known them".
Article 1648 of the Civil Code provides:
“The time limit action for redhibitory defects must be initiated by the purchaser one of two years from the discovery of the defect”.
The consumer can decide to implement the guarantee against hidden defects of the sale within the meaning of article 1641 of the civil code. In this case, he can choose between the cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the civil code.
ARTICLE 10 COMPUTER AND FREEDOMS
In application of law 78-17 of January 6, 1978, it is recalled that the personal data which are requested from the customer are necessary for the processing of his order and the establishment of invoices, in particular.
This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the website https://inayt collection.com a is the subject of a declaration to the CNIL.
The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification and opposition with regard to information concerning him.
This right can be exercised under the conditions and according to the methods defined on the website https://inayt collection.com
ARTICLE 11 - INTELLECTUAL PROPERTY
The content of the website https://inayt collection.com is the property of the seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.
In addition, the Seller remains the owner of all intellectual property rights in the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the request of the Customer) with a view to providing the Services to the Customer.
The Customer is therefore prohibited from any reproduction or use of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Seller, who may condition it on financial compensation.
ARTICLE 12 - APPLICABLE LAW - LANGUAGE
The General Conditions of Sale and the resulting operations are governed by and subject to French law.
The General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be translated in the event of a dispute.
ARTICLE 13 - DISPUTES
All disputes result in purchase and sale transactions concluded in application of these general conditions of sale that could take place, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not have be resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law.
The Customer is informed that he may in any case seek sectoral mediation, in particular with the Consumer Mediation Commission (C. cons. art. L 534-7) or with existing sectoral mediation bodies or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
ARTICLE 14 - PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE
The Customer acknowledges having had communication, generated when placing his order, in a readable and understandable manner, of these General Conditions of Sale and of all the information and information referred to in Articles L111-1 to L111-7, and in particular :
- - the essential characteristics of the Product, taking into account the communication medium used and the Product concerned; -
- the price of the Products and related costs (delivery, for example);
- in the absence of immediate execution of the contract, the date or the deadline on which the Seller undertakes to deliver the Product;
- information relating to the identity of the seller, his postal, telephone and electronic contact details, and his activities, if they are not apparent from the context,
- information relating to legal and contractual guarantees and their implementation methods;
- the functionalities of the digital content and, where applicable, its interoperability;
- the possibility of conventional mediation in the event of a dispute;
- information relating to the right of withdrawal (existence, conditions, deadline, methods of exercising this right and standard form of withdrawal), the costs of returning the Products, the methods of termination and other important contractual conditions.
The fact for a natural (or legal) person to order on the website https://inayt collection.com implies full and complete acceptance and acceptance of these General Conditions of Sale, which is expressly recognized by the Customer, who renounces , in particular, to rely on any contradictory document, which would be unenforceable against the Seller.